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PRIVACY POLICY

At Barong, we’re committed to protecting your personal information and respecting your privacy. This policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

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1. Who we are

We are Barong, a UK-based company. Our website address is here: Barong Homepage.

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2. What personal data we collect and why

We only collect the information we need to offer you the best service. This may include:

Your name and contact details (email address, phone number)

  • Delivery or billing addresses (if relevant)

  • Any messages or details you share when contacting us via the site or email

We do not collect any sensitive personal data, and we never sell or share your information with third parties for marketing purposes.

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3. How we use your data

We use your information to:

Respond to enquiries or provide a quotation

  • Fulfil orders or services you’ve requested

  • Keep basic records of your communication with us (for internal reference only)

We may also use anonymised website analytics (e.g., Google Analytics) to understand how people use our site, so we can make improvements — but this data doesn’t identify you personally.

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4. Lawful basis for processing

Under UK GDPR, we rely on either:

  • Consent – when you explicitly provide your details via our contact form or email

  • Contract – if we’re working with you on a service or order

  • Legitimate interest – for basic internal record keeping and site optimisation

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5. How long we keep your data

We’ll only keep your personal data for as long as is necessary. If you contact us for a quote but don’t go ahead, we may retain your info for up to 12 months unless you ask us to delete it sooner.

 

If you become a client, we’ll keep basic records (such as invoices) for the length of our working relationship and in line with HMRC legal obligations (typically 6 years).

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6. Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if needed

 

To make any of these requests, email us at: sales@barong.co.uk

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7. Cookies

Our website may use cookies to improve functionality and provide anonymised tracking data. You can manage cookies through your browser settings.

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8. Security

We take data security seriously. Our systems and email platforms use secure protocols, and we never store unnecessary personal data.

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9. Changes to this policy

We may update this policy from time to time. The most recent version will always be available on our website.

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