TERMS AND CONDITIONS

Last updated: 2nd June 2025.

 

Welcome to Barong Windows & Conservatories. Please read these Terms and Conditions carefully before using our website and services.

By accessing this website or placing an order with us, you agree to be bound by the following terms. If you do not agree with any part of these terms, you must not use this site or our services.

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1. About Us

 

Barong is a UK-based company that supplies and installs doors, windows, conservatories, and related home improvement products.
Registered Address: BARONG CONSERVATORIES (SOUTH-EAST) LIMITED, Doves Barn Showroom, Copthorne Rd, East Grinstead. RH19 2PB

Company Registration Number: 06553764. VAT Number: GB935229712

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2. Website Use

All content on this website is for general information and marketing purposes only. We reserve the right to update or remove any information without notice. You must not use this website in any way that causes, or may cause, damage to the site or impairs its availability or accessibility.

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3. Product Descriptions & Pricing

We take care to ensure all product information and pricing is accurate. However, errors may occur. We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice. All prices include VAT unless stated otherwise.

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4. Orders & Payments

All orders are subject to acceptance and availability. A deposit may be required before any work begins. Full payment terms will be discussed and agreed upon before services commence.

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5. Installation & Services

Installation dates will be scheduled as agreed with the customer. Delays due to weather, supply issues, or unforeseen circumstances will be communicated promptly. It is the customer’s responsibility to ensure that installation areas are accessible and free of obstructions.

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6. Warranty & Guarantees

All our products come with a standard manufacturer’s guarantee. Details of warranty coverage will be provided upon installation or request. Guarantees may be void if damage is caused by misuse, neglect, or unauthorised modifications.

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7. Cancellation & Refunds

You have the right to cancel your order within 14 days from the date of agreement, unless custom or made-to-measure products have already been manufactured. Any refund due will be processed in line with our refund policy.

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8. Limitation of Liability

Barong shall not be liable for any indirect or consequential loss, including but not limited to loss of profits, data, or business, arising from the use of our website or services.

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9. Privacy Policy

Our Privacy Policy explains how we handle your data. By using our website and services, you agree to our privacy practices.

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10. Governing Law

The laws of England and Wales govern these terms and conditions. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

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If you have any questions about our Terms and Conditions, please contact us at Sales@barong.co.uk or Telephone 01342 300903.